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Customer Value as North Star
Just because you’re metric driven, doesn’t mean you’re going in the right direction.
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Take Me to the Moon
Communicating what you want done is the essence of product management, but finding the right level of abstraction can be hard.
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Product People Will Get Us Out of the Fix
It will be a slog for a while, but who ever said it was going to be easy?
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What I Think About When I Think About Design
There are basically two modes of problem solving that are in wide spread use. We need a complementary attack angle.
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Imagine the Unthinkable : Strategy Lessons From an Intelligence Officer
An insight to me might be gobbledygook to you. That’s because its value comes from how I arrived at it.
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Beyond What They Want
How to build products that doesn’t just give people what they think they want.
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Follow Your Fans
A company will forever bear the DNA of its first avid customers.
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Death of the Salesman
Being effective at sales has very little to do with how sales people are supposed to behave.
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Love What You Launch
Just because it’s minimal doesn’t mean it’s easy.
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Smarter isn’t Better : the Surprising Truth About High Output Teams
What’s the factor that allows some teams to achieve the seemingly impossible? It turns out you can’t just put the best people from different fields in a room and wait for synergy to happen.