Slow thoughts

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  • RECORDS

  • September 4, 2022

    Dear Apple, Here Are Three Things I’d Like You to Fix With Contacts

    Contact represents a glaring blind spot both in terms of functionality and user experience. That’s ironic since Apple’s marketing revolves around connecting people.


  • May 26, 2022

    Excellent Engineering Won’t Keep You From Solving the Wrong Problem : How Story Mapping Helps You Stay Aligned with What Matters

    Teams like this can follow the tenants of XP and agile to the letter, and still build the wrong product. Teams like this need tools on a whole different level.


  • September 24, 2020

    Use the Force

    Knowing your opponent’s most ardent desire is the key to beating them at their own game.


  • September 17, 2020

    Steady On Target

    It’s all very well to come up with an award winning strategy, the tough bit is to stick to it when the goings get rough.


  • June 11, 2020

    Defining Done

    Endings are tricky business; how do you know when you’re done?


  • May 27, 2020

    Sometimes Slowing Down Will Make You Go Faster

    There’s a reason why there’s such a cult around speed in startup culture. Whoever reaches the market first has a huge advantage, so you better get there before your competitors do, because the first mover advantage often eclipses the importance of who has the best product.


  • May 21, 2020

    Where Is This Road Taking Us? : Managing Complexity in Software Development

    Queues are the Viet Cong of software engineering; the asymmetrical threat you can’t predict.


  • May 14, 2020

    Product Spells D-E-V-I-C-E + S-E-R-V-I-C-E : Lessons from William H. Davidow on High-Tech Marketing

    Segmentation is marketing’s most discussed and least understood concept. 


  • May 6, 2020

    Customer Value as North Star

    Just because you’re metric driven, doesn’t mean you’re going in the right direction.


  • April 28, 2020

    Take Me to the Moon

    Communicating what you want done is the essence of product management, but finding the right level of abstraction can be hard.


  • April 22, 2020

    Product People Will Get Us Out of the Fix

    It will be a slog for a while, but who ever said it was going to be easy?


  • April 15, 2020

    What I Think About When I Think About Design

    There are basically two modes of problem solving that are in wide spread use. We need a complementary attack angle.


  • April 1, 2020

    Beyond What They Want

    How to build products that doesn’t just give people what they think they want.


  • March 15, 2020

    Death of the Salesman

    Being effective at sales has very little to do with how sales people are supposed to behave.


  • December 8, 2019

    Love What You Launch

    Just because it’s minimal doesn’t mean it’s easy.

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